HealthBridge offers an innovative web solution, Specialty Tracker^sm , for our pharmaceutical manufacturer clients to access critical program information including reimbursement, referral and patient assistance data. This tool is the first of its kind to enable patients and their practitioners to submit orders and enroll in patient assistance entirely through the web.

Sales Representatives

Specialty Tracker^sm provides single sign-on for analysis, and allows sales representatives to view, track and monitor:

• Number of prescriptions written by an individual practitioner or physician practice within a specified time frame
• Number of prescriptions written for specific payers and plans
• Status of each prescription in the patient assistance and / or reimbursement process
• Key performance metrics and required follow-up

In addition to viewing data and reports, sales representatives can order forms, marketing brochures, and training and education materials through Specialty Tracker^sm

Practitioner

Specialty Tracker^sm is a streamlined solution for the day-to-day management of cases submitted for patient assistance and reimbursement. Through a single portal, practitioners and their advocates can monitor individual patient cases including enrollment, acceptance, prescription, and compliance for patient assistance. Through this same portal, practitioners can monitor the status of reimbursement activities including prior authorization and appeals processes, reducing the time between the initial referral receipt and the final determination of coverage. Specialty Tracker^sm assists practitioners and their staff with the documentation necessary to get patients on therapy quickly. Critical documentation that can be accessed through the online portal includes:

Prescription Templates and Online Applications

Practice staff can simply populate data fields on the template, sign the document and fax it to HealthBridge. Enhanced fax technology allows for accurate and secure capture of prescription data.

Preformatted Letters

Specialty Tracker^sm provides auto populated and preformatted letters and documents to help practitioners and their staff complete statement of medical necessity, prior authorization, appeal letters and other communications. By capturing data in a pre-formatted template, the incidence of rejected prior authorizations and appeals is significantly reduced because the data is accurate and complete. The system is designed to prompt population of required fields before completion, thus preventing inadvertent omission of critical information.

In addition to viewing data and reports, practitioners can order forms, marketing brochures, and training and education materials through the online web portal.

Patient

Specialty Tracker^sm helps patients enroll for patient assistance, place orders, and monitor their own case and progress throughout the reimbursement process. Through the portal, they can view their prescription data, track their shipments, and obtain educational information on the product and reimbursement process.

 

To view a demonstration of Specialty Tracker^sm, please click here and complete the online form.