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Patient Access Solutions

Different payers. Different policies. Different pitfalls.

Putting essential therapies into patient hands has never been more challenging. HealthBridge responds to this growing need by simplifying the process. We serve as a single point of contact, offering a wide range of patient assistance and reimbursement services:

  • state-of-the-art call center
  • reimbursement services
  • co-pay assistance and alternative funding support
  • patient assistance program eligibility determinations
  • product fulfillment services
  • data analytics

Rooted in a culture of patient advocacy, HealthBridge is dedicated to providing a comprehensive menu of solutions that can be customized to meet each client’s needs. Our breadth of experience, proven track record and compassionate patient care have earned HealthBridge high satisfaction ratings from clients.

HealthBridge is results-driven, and we employ a hands-on approach to managing reimbursement issues. Competitors typically provide practitioners’ offices and patients with a series of form letters containing instructions about communicating with payers. HealthBridge believes that better results are achieved when we take over the management and implementation of the process – whether that entails writing correspondence to insurance companies, or researching and preparing documentation for medical appeals.

In addition, HealthBridge knows that there is only one way to provide superior service to patients and practitioners: That is to select only the most qualified and committed individuals to comprise the team that ultimately delivers this service. We seek out only those employees who display a balance of knowledge and compassion, as well as a dedication to doing whatever it takes to get the job done right. Likewise, HealthBridge goes to great lengths to recruit and train reimbursement counselors/advocates who are sensitive to the special needs of each patient they serve.

 

 

   

Supported by Express Scripts Specialty Distribution Services, HealthBridge Reimbursement Services, Inc. and Phoenix Marketing Group, LLC.